This page (together with the documents referred to in it) are the terms and conditions on which we supply any of the products listed on our websitewww.corbinparis.com Please read these terms and conditions carefully before ordering any Products from our site. By ordering any of our Products, you agree to be bound by these terms and conditions.
How the contract is formed between you & Corbin Paris and your status
After placing an order, you will receive an e-mail acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by Corbin Paris, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the “Dispatch Confirmation”). The contract (the “Contract”) will only be formed when we send you the Dispatch Confirmation.
The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such other Products has been confirmed in a separate Dispatch Confirmation.,
By placing an order through our site, you warrant that:, (a) you are legally capable of entering into binding contracts; , (b) you are a ‘consumer’ (being an individual purchasing the Products outside the course of his or her business or trade); and , (c) you are at least 18 years old.,
Products bought on our site can only be shipped to the UK, France, Corsica, Monaco, Germany,Belgium, Luxembourg, the Netherlands, Spain, Portugal, Italy, Ireland, Austria, Tcheq Republic, Finland, Denmark and Sweden.
It is impossible to expect delivery of an item to any location outside these territories. (Some exceptions are possible depending on the country’s location and their specific duty/import regulations. Please email firstname.lastname@example.org for further information)
You can track the progress of your order at any time by accessing your “My Account” page on our website.
Our delivery policy provides you with all the information you require in respect of the delivery of the Products to you. You should read the delivery policy prior to placing your order for the Products. If you have any other queries, you can contact our team on: :email@example.com , Phone:+33 (06) 88 85 51 33
We use an internationally recognized carrier to ensure your order is with you within the timescales stated in our delivery policy. Whilst we do try to ensure our Products reach you in accordance with the timescales in our delivery confirmation, we cannot guarantee these timescales and will not be liable for any delay in meeting them.
To ensure your Product reaches you safely, we require a signature upon delivery of the Products. Please ensure that you or someone that you trust is available to sign for the Products on the date of delivery. Once you (or the person that you trust who must be stipulated in the order authorization agreement) has signed for the Products, we will no longer be liable for the delivery of the Product to you.
Your location may impact on the price and time of the delivery of the Products to you. To check the delivery time estimates and prices to your location, please email firstname.lastname@example.org
We will only confirm the estimated delivery date upon order authorization.
In rare cases, the price quoted for a Product(s) displayed on our site may vary (price of an item can vary depending on selected sizes).
Prices include (where applicable) VAT but exclude delivery costs, which will be added to the total amount due as set out on the relevant page of our site.
If we are not able to accept your order, we will refund any money paid by you in respect of that order.
Payment for all Products must be via Pay pal or a bank wire. Your credit or debit card will be charged upon purchase authorisation.
Payment for personalised or bespoke products must be made prior to the commencement of personalisation or production of bespoke pieces
By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
We are not responsible for any charges or other amounts applied by your card issuer or bank as a result of our processing your credit/debit card payment in accordance with your order.
For card payments, all credit and debit cardholders may be subject to authorisation and authentication. If the issuer of your payment card or our service provider refuses to, or does not for any reason authorise or validate the payment, we will not be liable in these circumstances for any delay or non-delivery in respect of the Product(s) which you have ordered as a result.
You have a right under the Consumer Protection (Distance Selling) Regulations 2000 to cancel the Contract at any time within fourteen working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products (including the original initial delivery charges subject to any import duties and taxes which you have paid and which you will not receive any refund for) in accordance with our returns policy
If you want to exercise your right to cancel a Contract, please return the Product(s), including any documentation and the original packaging to us immediately, in the same condition in which you received them, to Corbin Paris, 6 avenue Charles de Gaulle, 78150, Le Chesnay, Paris, France.
Products which are returned to us under this clause should, for your protection, be insured and sent via a trackable courier.,
Please note that you will be responsible for the costs of returning the Products to us (including, for the avoidance of doubt, the payment of any import duties and/or taxes) unless we delivered the items to you in error or the Products are faulty. If you do not return the Products as required, we may charge you a sum not exceeding the direct costs of recovering the Products.
You must take reasonable care of the Products whilst they are in your possession. If you fail to comply with this obligation, we may refuse to accept your cancellation under this clause and/or have a right of action against you for compensation.
Please also note that you will not have the right to cancel the Contract under this clause where you have asked us to personalise the Products to your order or if the Product is bespoke in any way.
Any unused, non-bespoke, merchandise purchased from corbinparis.com may be returned for a full refund exclusive of initial shipping costs if received within 14 days of receipt of shipment
All returns must be requested by contacting email@example.com prior to return shipment. Items sent for return or exchange must be in original condition, unused with original tags in place. The return item must be packed in either the original shipping bow or a comparable carton. Corbin Paris retains the right to deny returns on merchandise that it is not received in salable condition. We do not accept returns which are damaged or lost in transit or that are received after 14 days of receipt. Return shipment costs are the responsibility of the customer except in the case of faulty merchandise. When refunds are issued they will be applied to the original purchaser via the same method of payment received, minus the original shipping costs.
Corbin Paris is unable to refund any custom or duties incurred on items shipped outside of Europe or returned.
Corbin Paris guarantees the highest quality product possible, using materials that have been thoroughly inspected for their quality.
As all items are hand made, please inspect your product carefully upon receipt and if ever there is any defect in the sewing of the product,Corbin Paris will make all repairs. Please address repair inquiries to firstname.lastname@example.org
Please note that Corbin Paris reserves the right to deny unreasonable repair requests.
If you claim the Product is defective, we will examine the returned Product considering, among other points, whether and to what extent (if any) the Product has been worn or used and damaged. As part of our examination, we will call you directly to discuss the Product in question and, if appropriate, discuss whether you would prefer a replacement of the Product or a refund. Subject to our agreement that a defect exists, you will be either refunded in full (including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us), or the Product in question will be replaced. If you choose to be refunded for the Product, we will usually process the refund due to you as soon as possible and, in any case within 30 days of the day we confirmed to you that you were entitled to a refund for the defective Product.
All returns must be authorized by Corbin Paris prior to return shipping. We do not accept returns sent without prior authorisation. Please email us email@example.com with your order details. Returned items may be returned to Corbin Paris, 8 avenue Charles de Gaulle, 75108, Le Chesnay, Paris, France.
Please note that returns received with duties, tariffs or import taxes attached will be refused.
Once you return is received and inspected we will process your refund/exchange within 30 business days, via the same means by which original payment was made.
If you order Products from our site in EURO € for delivery outside of France they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
We will not be liable or responsible for events outside our reasonable control (a “Force Majeure Event”).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:, (a) strikes, lock-outs or other industrial action., (b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war., (c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster., (d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport., (e) impossibility of the use of public or private telecommunications networks., (f) the acts, decrees, legislation, regulations or restrictions of any government.,
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract.
LAW AND JURISDICTION
Any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by French & European laws. By using this site, you signify your acceptance of these conditions in return for which we will provide you with access. From time to time we may modify the conditions so please continue to review the conditions of use whenever accessing or using this site. If at any time you do not wish to accept these conditions then you may not use this site.
We accept no liability for functions contained on the site and make no warranty that the site will operate uninterrupted or error-free or that any defect will be corrected. We do not warrant that the site is compatible with your computer equipment or that the site or its server is free of errors, viruses, worms ect and we shall not be liable for any damage you may suffer as a result of such destructive features.
LINKS TO THE PAY PAL SITE
Or pages to which this site is linked (other than other websites operated by us) are for information only and have not been reviewed by us. We have no responsibility for the content of such websites or pages and accept no liability for any losses whatsoever that may be incurred as a result of any linking to the same.
Information about Corbin Paris
corbinparis.com is a site operated by Corbin Paris (« Corbin Paris », or « we »). We are registered in Paris under the company name Bridgitte Dempsey International SARL, 4 rue Houdon, Paris 75018. Our VAT number is FR63538225566